Re:Nobody Likes Self-Checkout
by aaaaaaaaata on Saturday July 09, 2022 @03:38PM
(#32038533)
Even if there's some delay, almost all self checkouts are roughly trying to square what you just scanned, with the weight of the stuff in the "already scanned" area, and optionally throwing errors after some threshold (the worst offenders turning off the scanner altogether until the last scanned item is weighed/validated).
The new hotness is the camera replaying your last scan while flashing a red light for clerk help because you were holding the item wrong and it thinks you're trying to sneak something past.
They also seem to be confused if you're using both arms to scan things, it beeps but it asks for help often as not. Apparently ambidexterousness is rare enough to be suspicious.
I dont mind the self checkout, I like it better when it works right; and when there's actually clerks to come kick the damned thing when it gets confused. The store I go to has a newly installed fleet of i dunno ~30 or so self checkout lanes, and probably one clerk to 16 lanes. Who is usually tied up with customers using checks, here.