This is a good, constructive post, thanks.
OK, I know something about handling stuff like this. The first thing you do is escalate it to your MP. The next thing is to publicise it - organisations just hate being embarrassed in public so you push it to the papers. I know this first hand.
You are right, I don't know the nuances and when you start to look into some people's stories, stuff starts to fall apart often enough and the injustice isn't what it seemed, or may not be there at all, it becomes just grudge. But I do want a better sciety, and I really wish we had a more constructive discussion - HN's threads are sometimes the nearest we get to a perpetual motion machine, forever turning but nothing changes.
Thanks again.
Now if it was truely independant with investigations not pulling in and using the police for way to many instances, well - the word independant would carry some weight beyond name only.
As it stands, they are not as independant as people think and who do you esculate to after that? So yes, can see why many have nothing left open to them beyond what some would say winging but when you look at the whole structure. Is being unfairly treated winging or vocalising unjustice, well I'd say the later over jumping upon the former would be a far more fairer go to given all the facts.