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Re:FedEx to close data centers, retire mainframes by raxxorraxor on Tuesday July 05, 2022 @10:49AM (#31988863)
I host a lot on AWS but you will need as many people in IT support as before. You can use consultants for a time but after a while your infrastructure will disintegrate because nobody knows about the intrinsic properties the infrastructure of your company.

I believe the self hosted options generally offer vastly more flexibility and can innovate at a faster pace. But only FedEx will know if it is a good decision, perhaps their infrastructure was indeed not competitive. But I heavily doubt they will save 400m in the long run.

AWS support is actually awesome and you usually get responsive within a day, even smaller businesses. But cloud hosting is only useful for certain scenarios. In this case it is Azure and I believe Microsoft currently innovates far slower than Amazon. Of course Amazon could be a direct competitor to FedEx in a few years too given they do more an more logistics. If they aren't a competitor already. In this context I would understand the decision to close their data centers because it is hard to compete with Amazon in the cloud space... a computing alliance with Microsoft would make sense.

Re:FedEx to close data centers, retire mainframes by nemothekid on Tuesday July 05, 2022 @11:04AM (#31989079)
>I host a lot on AWS but you will need as many people in IT support as before

This doesn't pass the smell test at all. Datacenter ops are way more complex than AWS ops; why would someone on cloud need IT support for VMWare, BMC Ops, Power management and generation, supply chain management and land leasing/renting? These are the few roles, off the top of my head, that just go away when moving to the cloud at FedEx's scale.

Re:FedEx to close data centers, retire mainframes by pbalau on Tuesday July 05, 2022 @11:58AM (#31989846)
This is because most people insist on not acknowledging that running your own datacenter will involve "mundane" tasks as "sourcing bolts on a Sunday before Thanks Giving". For a great deal of the people I spoke to, "running your own datacenter" means "we hired 3 servers from a thing in London and we had 1 guy installing linux on them".
Re:FedEx to close data centers, retire mainframes by raxxorraxor on Wednesday July 06, 2022 @03:34AM (#31997903)
Well, I didn't really meant data centers, just in general on premise infrastructure. There is a difference of course. Our administration is almost completely in the cloud, but for production and some adapted applications we still need local data. There is simply no technical solution to run everything in the cloud and we also want to retain some data locally. VMWare is an example. UPS and backups are another. Sure, we use service providers for provisioning of new VMs but IT still needs to do maintenance of the software that runs on it, needs to keep inventory about the servers running in the company. And if you have one VM running additional provisioning is not too much work.

But sure, at the scale of FedEx this is true, they also probably have a very high percentage of administration only. Although I still think the cooperation with MS was still a strategically planned after paying attention to Amazon.