Ironically, Uber Pool is the only reason I kept using Uber, but their scale wasn't big enough for it to work properly. In peak hour to or from the central business district it was great. Anywhere else it was hit and miss.

I noticed that in the past, you'd get the pool discount even if you travelled by yourself. They've changed the terms to "up to 30% discount if someone rides with you".

As a customer, the benefit of using Uber was that they would absorb the risks, spreading it out across millions of customers. Now, I have to individually wear the risk of a pool trip not having multiple customers, while simultaneously being enormously disadvantaged in my ability to estimate the chances of other people joining. Uber has billions of times more information at hand for their estimates than me as an individual.

When I saw this change, I realised that it's a sign of the beginning of the end...