Re:Atlassian is 20 years old and unprofitable
by pertymcpert on Thursday June 30, 2022 @06:23PM
(#31939452)
It's a UI bug. It should warn you if there are non-trivial amounts of text in fields that would be overwritten by a state change.
Re:Atlassian is 20 years old and unprofitable
by BeFlatXIII on Thursday June 30, 2022 @05:58PM
(#31939202)
Still a bug of unexpected behavior for a user. The easiest fix is a warning pop-up that changing forms will clear all information currently typed.
Every issue type is configured with its associated issue-create screen and that screen has its fields. When you change the issue type during issue creation you're replacing one set of fields with another which results in the information loss you experienced. This just doesn't affect the description field, but all other system fields and custom fields.