1) sounds pretty reasonable and standard to me, though a backdoor is usually necessary for PRs that are just to fix a build-blocking issue due a bad merge e.g. Agree 2) is stupid, why would you need a ticket for a passing build? And unless you have a super stable CI system a decent % of failures are transitory and don't need tracking - but if your master branch fails to build on retry an auto created blocker ticket makes sense.