News for hackers. Stuff that matters.

A comment on We are unable to refund mistaken purchases, and/or if you don't like the game. Parent comment

Re:We are unable to refund mistaken purchases, and/or if you... by bob1029 on Thursday June 30, 2022 @02:32AM (#31929280)
I think it depends. A movie theater or a streaming multimedia platform? Blu ray in hand or Netflix? I feel the business model and format are factors in this equation.

In this particular case, the cost to the vendor of expensing merchandise is negligible because it is digital. If it was physical, or time & place, the conversation would be a little different.

[ Parent | on HN ]
Re:We are unable to refund mistaken purchases, and/or if you... by cm2187 on Thursday June 30, 2022 @03:24AM (#31929624)
Well even streaming. I watch a movie, then I claim it’s a bad movie and want my money back.
[ Parent | on HN ]
Re:We are unable to refund mistaken purchases, and/or if you... by MikeSchurman on Thursday June 30, 2022 @06:59AM (#31930870)
I think if you watched 10% of a movie (which streaming platforms can track) and decided you didn't want to watch it, yeah. A good service provider would give you your money back. Would 1% of people take advantage of this and watch 10% of a movie and ask for a refund? Probably, but the good will to the other 99% would pay for that, IMO.
[ Parent | on HN ]