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A comment on We are unable to refund mistaken purchases, and/or if you don't like the game. Parent comment

Re:We are unable to refund mistaken purchases, and/or if you... by ace2358 on Wednesday June 29, 2022 @11:35PM (#31928487)
Put in a report with the ACCC. They’re usually very interested to hear your story and they almost always follow up with a company. I’ve had many problems solved just be reporting it, getting a case number, then calling the company back and giving the them case number. Usually gets their attention
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Re:We are unable to refund mistaken purchases, and/or if you... by smcleod on Wednesday June 29, 2022 @11:38PM (#31928495)
I've logged at least 5, most of the time they come back with we don't deal with that you should contact consumers Victoria - I contact them and they only tell me my rights but don't do anything.
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Re:We are unable to refund mistaken purchases, and/or if you... by chris_wot on Thursday June 30, 2022 @02:52AM (#31929382)
If Consumers Victoria will not handle the case, talk to your local state MP.
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Re:We are unable to refund mistaken purchases, and/or if you... by mst on Thursday June 30, 2022 @05:20AM (#31930252)
This sort of shit is what MPs (or at least the office of your local MP) is for.
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Re:We are unable to refund mistaken purchases, and/or if you... by ace2358 on Thursday June 30, 2022 @05:14AM (#31930215)
Sounds awful :(
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