Re:Zoom.us is down
by gjsman-1000 on Tuesday June 21, 2022 @11:08AM
(#31824814)
> violate an SLA and pay a bunch of penalties
The SLA would not depend on what the status page reported, but the actual downtime. If the script malfunctioned, you wouldn't need to pay out because it wasn't actual downtime contractually - and if it was actual downtime, I guess it makes it harder to squeeze around but that's only if someone is carefully taking legally admissible evidence from the first minute the status page reports (which screenshots alone don't always meet).
If acknowledging downtime causes you to violate an SLA and pay a bunch of penalties then you don't want some automated script to trigger it.