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Re:Cloudflare had a partial outage by e1g on Tuesday June 21, 2022 @06:37AM (#31822362)
No, this SLA is a legal commitment to give you credits when Service uptime falls below a certain threshold. The threshold could be anything - 99%, 50%, 100%, etc. Importantly, Cloudflare is not under a legal obligation to provide the Service at or above the agreed threshold, it's under a legal obligation to give you Credits when the Service uptime is below that threshold.

"Service Credits are Customer’s sole and exclusive remedy for any violation of this SLA."

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