Re:Apple's feedback mechanism is broken
by sph on Tuesday June 21, 2022 @04:54AM
(#31821816)
As someone that has recently opened a bug report on a popular open source project, with a very simple and 100% effective reproduction process, I had a back and forth with the maintainer telling me to "what happens if you do X instead?"
What is the point of me providing an example case if the ones that know the internals of their code don't try to reproduce my bug?
Yeah, I know OSS devs do not have time/are unpaid. My point is however complete your bug report is, nothing guarantees it won't go stale without anyone having taken a real look at it. In my experience 90% of bug reports, on OSS or commercial products, die this way.
What is the point of me providing an example case if the ones that know the internals of their code don't try to reproduce my bug?
Yeah, I know OSS devs do not have time/are unpaid. My point is however complete your bug report is, nothing guarantees it won't go stale without anyone having taken a real look at it. In my experience 90% of bug reports, on OSS or commercial products, die this way.