Re:I fucking hate Jira
by ulkesh on Monday June 20, 2022 @04:50PM
(#31815768)
For the most part, I agree.
But...
If the UX wasn't garbage I'd defend it, too. It has a lot of nice features and integrations. But the UX changes they have made in the recent past (few years-ish), made it worse, for me.
And, in my opinion, the reason some other company hasn't come along and toppled it: critical mass. It's the same reason Epic is king in the hospital IT world. The UI/UX can be garbage (and it's so much worse with Epic than with JIRA), but organizations will still stick with it, because it's what they know.
But...
If the UX wasn't garbage I'd defend it, too. It has a lot of nice features and integrations. But the UX changes they have made in the recent past (few years-ish), made it worse, for me.
And, in my opinion, the reason some other company hasn't come along and toppled it: critical mass. It's the same reason Epic is king in the hospital IT world. The UI/UX can be garbage (and it's so much worse with Epic than with JIRA), but organizations will still stick with it, because it's what they know.