That's a nice theory, but in practise people have been mailing to Slack, using meetings to read emails and using JIRA to track Git commits.

Tools are just slaves to reality, not the other way around. If a legacy top-down organisation wants you do to a certain thing a certain way, and you have no recourse but to do as you're told, that's your organisation's fault and nothing else. You can either gain a position where you can make changes, or leave the company. Complaining about a tool that has no influence over your work process really doesn't change anything.

> Tools are just slaves to reality, not the other way around. If a legacy top-down organisation wants you do to a certain thing a certain way, and you have no recourse but to do as you're told, that's your organisation's fault and nothing else. You can either gain a position where you can make changes, or leave the company.

That's naive; tools influence the way they're used. When a tool defaults to having manager accounts that can change how things get done and developer accounts that can't, it nudges the organisation in that direction.