> And the unfortunate reality is, Jira is so complicated, there actually is a reason for these people to exist.
So, easy benchmark for when something has become too complicated to be worthwhile: An industry of consultants is making a living off it.
SAP consultants, Oracle consultants, JIRA consultants... You don't see very many Excel consultants, do you? (Whaddoino, maybe there are.)
There are people who build their careers on this. Their are consultants who do this, and only this. And the unfortunate reality is, Jira is so complicated, there actually is a reason for these people to exist.