From my understanding - USPS offers fixed rate deliveries to the entire US, so amazon can use them in all cases where it would cost them more than the fixed price to deliver something (incidentally, this probably drives this cost up)
> open up physical locations where people can pick up
imo, amazon lockers are probably going to start accepting returns at some point, if the logistics for it makes sense
Somehow Amazon seems to basically deliver to the local post office, so stuff still shows up quickly but then the postal carrier brings it with other mail. For very small packages in particular this seems somewhat common where I am.
Again, this is is efficient. Amazon skips the part where USPS struggles (ie, Amazon can get something moving on their network at 2AM on a Sunday), but on Tuesday the local carrier still puts it in my box.
Why does amazon still use freight companies like USPS and FedEX? At this point, I feel like amazon should open up physical locations where people can pick up/drop off packages (this includes returns). Perhaps even maintain inventory and have a showroom for people who want to walk in and purchase something.
The return flow varies. Amazon knows what type of package your item(s) were sent it. If it didn't come in a box, you'll be forced to buy one at USPS. If you are lucky enough to have Kohls as a dropoff option, then this isn't an issue. I'm not sure what determines USPS or Kohls as the return location when you print the waybill.