We can do somewhat better at measuring quality for larger provider organizations across patient populations. The NCQA HEDIS measures are evidence based and reflect current consensus on best practices.
Suggesting what is available be tracked isn't ignorance, it's innovation and improvement 101. It's a call to prevent waste and unlock societal value. To suggest otherwise is lazy and insanity.
Or perhaps the industry is afraid of something? Fear makes for great excuses.
But.
If they can identify the importance of hand sanitation and implement programs to ensure that, then there is hope. But as it is, it feels like the land of "that's how we've always done things."
Note: this isn't only hospitals but extended care facilities. They're printing money on the backs of the suffering and losses of others.
Do no harm?? Perhaps it once meant something. No much anymore.
That's not a good enough reason.
Given the social and financial magnitude the excuse is nearly criminal.