Re:I've locked myself out of my digital life
by SenHeng on Tuesday June 07, 2022 @03:59PM
(#31659364)
For the past decade and a half, possibly longer, Japanese ATMs have replaced their physical keypads with digital ones where the numbers are randomly placed. Imagine my surprised when the first times I tried to enter my PIN, it kept failing until I took a good close look at the numbers.
No matter what I tried, I hit the 3-try limit for the day, and opted to have the same preassigned PIN sent by mail to my home address.
When walking back home from the bank branch I realized the mistake I had made: I had entered the correct PIN, but had typed it in calculator/numeric keypad order, and not in phone/PIN pad order.
While I've never used that PIN on a numeric keypad for a PC, somehow my brain associated the numbers with their order on a PC keypad, since I had used my PC keypad to unlock my PC with a PIN numerous times more than I had used any card terminal with a PIN.
So, the next day, I returned to the bank branch office to try the same operation again, and indeed - I had correctly entered the PIN and the online banking transfer limit ended up adjusted just fine.