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A comment on “DigitalOcean Killed Our Company” (2019). Parent comment
DO had humans in the loop, they just followed a wrong process and choosed to cut communication.
Also, the probability of loosing your account vs having to spend $20k a year just for support is a quick decision to make when you start from nothing.
Today, I work for a company with billions in revenue, and it would be unthinkable to not get an AWS Account manager.
In the end it's always about risk vs reward.
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DO had humans in the loop, they just followed a wrong process and choosed to cut communication.
Also, the probability of loosing your account vs having to spend $20k a year just for support is a quick decision to make when you start from nothing.
Today, I work for a company with billions in revenue, and it would be unthinkable to not get an AWS Account manager.
In the end it's always about risk vs reward.