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Re:Bob Cassette Rewinder: Hacking Detergent DRM by pessimizer on Monday May 30, 2022 @11:35AM (#31560110)
> people probably want a washing machine that can keep track of it's duty cycles and let you know if water quality is affecting it's performance or if a part is getting close to end of life

Sounds good, but you can do it with a few sensors leading to an LCD screen (and a manual in a yellowing clear plastic bag taped to the back of the machine.) And you don't have to disable the machine if that microprocessor burns out, or god forbid put an entire computer in there.

> and organize purchase of the part and an repairer to do the fix.

Not only do I not need any appliance to do this, but

1) if they cared about parts and service, they could have a nice website for this stuff, and they don't. So judging them based on that, this will also be neglected (after being marketed.)

2) this would really be a way to prevent people from getting parts who don't have a current service contract, and to screw them on the prices. It would also be a way to take a huge cut from the repair companies who participate in the program, who would also be large rent-seekers (who could make a deal with device manufacturers to be included in the software) skimming just as much by farming out the work to subcontractors.

End result: single thing goes wrong, repair and parts cost more than the device. Don't worry, they're running a promotion that gives you credit towards buying their latest model.

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