I regularly hear people complain about their devices, because usability wasn’t considered due to different root causes. Some people don’t know anything about usability (not a “Senior Support Engineering Manager”), some people buy cheap, some people don’t get to choose (rent), many people don’t think to check usability, some people let their partner buy something unsuitable.
If you use a kitchen, then pay attention to what other practical friends use. Your appliances are tools you work with: spend effort to buy good tools.
I bought a Breville Quick Start microwave, chosen for combination of brand trust, price, and usability. It has a rotating power knob, a rotating timer knob, a 30 second quick start button, and a bunch of feature buttons which I don’t use hidden in the door jam. Rotate the knobs to change power or time while the microwave is running: https://www.breville.com/au/en/products/microwaves/bmo735.ht...
I inherited this current microwave from the previous owner, and it will be eventually replaced.
As an example pre-steaming has become a well rounded feature, and it will be done as a separate phase during the pre-heating, to switch to full-blown oven mode from there. I could totally time and set it all myself, but honestly I wouldn't bother half of the time and settle for the worse result to spare my time.
Same for cycle like lower temperature fermentation -> cooking for bread dow, or auto-stop by temperature detection for simple reheating.
All of these actually work well, and I feel in the "before" time we were just more accepting of mediocre results and/or spending half a day on it.
I get that icons are easier because you don't need to translate things for every country, but surely it can't be that much effort or expensive? My washing machine has text in Dutch and French, and it was one of the cheaper options.
The "sensor cook" on mine does a really great job with potatoes for example. They come out about as good with that as they do when I bake them in the toaster oven or regular oven using a thermometer to determine the cooking time, but the microwave is a lot faster and less effort.
- Time - Power
Hell, print a guide on the inside of the door on how to adjust power for defrosting or whatever. I rarely ever press more than :30 button, and changing power is more annoying than it should be.
https://ellis.fyi/tag/knobs/