Re:Food security and the coming storm
by pandemicsyn on Sunday May 29, 2022 @06:37PM
(#31553579)
I was huge fan of Factor but at least at the time (before the pandemic) their packaging was iffy and I'd often get a delivery where more than half of the meal trays where busted. I did Trifecta for a bit after, they've got robust packaging but the food wasn't nearly as good as Factor's.
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Some (most) of this, I believe, is the issue of the delivery company.
As an anecdote, a few weeks ago, it was unseasonably warm (88°F at 8pm when I contacted Factor support) because the package hadn't been delivered yet. When it was delivered the next day (hadn't dropped below 80°F), and I opened it, the cold packs were completely depleted and I contacted support again and I was fully reimbursed for the meal. I haven't been disappointed by Factor, though I have been disappointed by the delivery company.