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Re:PSA: HelloFresh doesn't delete data when asked, only chan... by Traster on Thursday May 26, 2022 @03:37PM (#31522489)
If it really keeps credit card details, that’s way more than just a tombstone.
Re:PSA: HelloFresh doesn't delete data when asked, only chan... by fshbbdssbbgdd on Thursday May 26, 2022 @03:52PM (#31522641)
(Asking out of ignorance, I don’t know how this works)

Suppose HelloFresh found out they should give you a refund after you deleted your account. Would they need the credit card to do that?

Re:PSA: HelloFresh doesn't delete data when asked, only chan... by Traster on Thursday May 26, 2022 @06:12PM (#31523947)
In your scenario are you suggesting that HelloFresh start sending people refunds unprompted? That doesn't exactly sound likely, but sure, they could stick a "Disclaimer: If you delete your details it may make it more difficult for us to refund you if we suddenly lose our minds and start inexplicably sending refunds to people unprompted".
Re:PSA: HelloFresh doesn't delete data when asked, only chan... by fshbbdssbbgdd on Friday May 27, 2022 @01:38AM (#31526337)
In general, it’s not that strange to sell something then realize you can’t actually deliver it and make a refund. I guess HelloFresh is a little bit different from the average e-commerce business because they sell perishable food. But probably there’s some case where they would take some money then later decide to give it back.
Re:PSA: HelloFresh doesn't delete data when asked, only chan... by marcofatica on Thursday May 26, 2022 @04:15PM (#31522872)
They could mail a check.. oops now they need your mailing address

Or they could call you and ask.. oops now they need your phone number

etc

Re:PSA: HelloFresh doesn't delete data when asked, only chan... by aPoCoMiLogin on Friday May 27, 2022 @08:29AM (#31528779)
you only need the transaction details to call your payment gateway to do the refund, unless you are the payment gateway.
Re:PSA: HelloFresh doesn't delete data when asked, only chan... by rrobukef on Friday May 27, 2022 @01:11AM (#31526200)
Encrypted archival of PII for a limited time, say a year. GDPR allows the storage for legal reasons.

A one way hash of PII, salted, stretched, this is enough to verify identity but also doesn't keep the PII directly (I know only 8 billion people on earth is not enough entropy. Still you make a legal effort and segregate it from your network)