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Re:Free stuff makes us irrational by EnKopVand on Sunday May 15, 2022 @03:35AM (#31385933)
I don’t think you’re “bumping against the same “free” forces somehow”, because you seem to have given away the whole pizza for free for 6 months.

I think you need to study companies that transitioned from a free to a paid product rather than compare yourself against businesses that increase their regular sales through free samples.

Re:Free stuff makes us irrational by daenz on Sunday May 15, 2022 @03:54AM (#31386019)
To add some additional context, the closed beta users knew from the beginning that the product would be paid after the closed beta. Some even asked about the price, and I gave them a ballpark figure, and all of the responses to the figure were positive. However, once I made the official price announcement, a few people were pretty angry (ironically, some were people who asked about the price and were ok with it at the time).

So I'm not necessarily moving from a free product to a paid product. It's from a paid product that was subsidized, to a paid product that is not subsidized. But to your point, I think the closed beta ran too long and shifted their psychology about the cost of the product.

Re:Free stuff makes us irrational by mofosyne on Sunday May 15, 2022 @04:44AM (#31386212)
What if during the sign up stage, you actually show the current price of the free plan. But then give a 100% discount for a certain period. Afterwards, you would then reduce the discount X percentage until it's fully transitioned into a paid model.

If it's all transparent, maybe that would make it easier for people to know that it's not free for free sake and plan accordingly.

Re:Free stuff makes us irrational by zdragnar on Sunday May 15, 2022 @05:43AM (#31386435)
That necessitates actually having a price point nailed down prior to accepting any sign ups. Some people (including possibly OP) get the ball rolling without even having a reasonably narrow ballpark guess settled on.