Re:2 Taxi Medallions Sell for $1 Million Each
by modeless on Thursday October 20, 2011 @07:34PM
(#3137627)
Speak for yourself; I find it far faster and easier to open an app and press a button than call a phone number and try to verbally explain my location to some guy with a thick accent. When you add in the fact that Uber also takes care of payment and tip, which is another hassle at the end of the trip, it's a far better experience.
As a customer, I don't have to muck about in some app, especially while buzzed, to get a car. I call and get a real person and am done in 5 seconds. No app can do that.
Admittedly, it works because they have a lot of drivers. I can see how this becomes a problem when you have many smaller companies and you need to hail the closest. Thanks for the perspective.