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A comment on Ask HN: How do I get my Google account back?. Parent comment

Re:Ask HN: How do I get my Google account back? by tyrfing on Sunday May 08, 2022 @01:36PM (#31306193)
Exactly. Seems like poor support. "We're amazing because we'll put a human on the line to tell you that you're fucked and we can't do anything" doesn't seem like the status-quo-busting human support the "mainstream" wants.
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Re:Ask HN: How do I get my Google account back? by davidmitchell2 on Sunday May 08, 2022 @02:27PM (#31306682)
That is what it means by encrypted data storage. Only the user has access. If they managed to see/recover your files then it is not encrypted.

(at the end, people will complain at both ends - some want convenience and do not care if companies see data. Others want total encryption and do not care if lost.

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