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Re:Tell HN: AT&T disabled phone numbers and accounts of user... by username190 on Friday May 06, 2022 @11:09AM (#31286085)
Personally, I believe that they're worried about a repeat of this incident[0] - and the way they're ensuring that that can't happen is to test and 'certify' all phones before customers are allowed to use them.

Conveniently, they get to charge manufacturers for this certification process; and if consumers don't have a compatible phone, they get to advertise new expensive ones which come with installment plans.

Overall, it's a win-win for AT&T, and a loss for customers.

[0] https://www.theverge.com/2018/6/28/17515464/att-911-emergenc...

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