Firstly, I think people are making a mountain out of a molehill. The article remains comprehensible on the whole. It’s a good article.

What is presumably meant is the following: sarcasm and irony require a lot of skill and nuance to get right, precisely because they can be understood as saying something along with its inverse. More often than not, a sarcastic written comment will divide the audience into people who understood it to say P and those who understood it to say !P. This is especially true when your audience is large, culturally diverse, and (on average) rather literal-minded.

But don’t beat yourself up too hard. It’s a good article by any measure, and even more so for someone who is not a native English speaker.

Thank you for being reasonable here. A lot of "feedbacks" saying that person should "avoid personal stuff" in technical articles are more likely showing their taste instead of actually work on how the writer could express better his irony. Which I understood reading the "trivial" not so trivial xD

I’ll be your mentor for 5 mins.

> What I haven't understood >yet is what significance "The >solution is trivial" being >sarcastic or not has on the >article itself.

If there’s no significance either way it shouldn’t be part of the blog. It adds no value and takes away from your goal of being succinct which you stated in one of your responses.

General (well meaning) advice from a stranger: 1. Always leave personal feelings out of blogs, technical and professional communication - especially the broadcast type communication. We tend to think about a small number of people but a larger number of people without context will interpret things very differently. 2. Sarcasm, irony etc need context and sometimes are also differently perceived by people from different cultural backgrounds. Your goal is to represent your and your teams efforts while helping your users. Everything else will detract from it. 3. When faced with feedback take it gracefully even if it you disagree completely or it makes you mad. You don’t need to get defensive and explain ‘your side of the story’. It almost never goes well.

Also why the hell were there such rude responses in the community post in the first place? I’ve worked at Microsoft before and I’d have roasted my team if one of them responded in that disrespectful manner - even if the community member may have trivialized work.

I think there is a lot of overreacting here to your blog post. That’s just the final piece. What rubbed me the wrong way was how your colleague castigated this person in the issue. I know people can be rough around the edges. I know they can be blunt and sometimes rude. But I think as MSFT you have a duty to rise above that by not engaging in it.

In any event, this whole thing is blown out or proportion and doesn’t deserve 300+ comments let alone another from me.