I've pointed out flaws to the dev team at MS they were pretty quick about acknowledging it and fixing the problem. There were some showstoppers in the media encoders early on when they were developing win10. The only thing they asked is that I prove the issue was real and as soon as I did they were on top of it.

They were also pretty quick and helpful with answering any question I had. I guess it depends on what team you get ahold of. Or, maybe how you ask the questions. I always try to be polite and patient, which is hard to do when you're in a time crunch.

They really were trying to push azure hard in a situation that didn't require it. It was odd at the time. I chalked it up to the team evangelizing a new feature that they knew was going to rake in money, so they were required to bring it up. I remember it was funny and a little annoying to have to keep saying no... now let's get back on topic.

But, they never insulted me. It was a very professional experience. Sad to hear this kind of thing is happening now.