Re:User Disengagement
by Belphemur on Friday May 06, 2022 @08:55AM
(#31284560)
We have the same issue in the B2B company I worked at.
Currently we're implementing strategies to reduce the barrier of entry by making the product onboard the new customer. We just started and we still have a long way to go but I think it's the right solution.
Reducing the cost of onboarding for the customer and making it easy to invite other member should help avoid churn.
Currently we're implementing strategies to reduce the barrier of entry by making the product onboard the new customer. We just started and we still have a long way to go but I think it's the right solution.
Reducing the cost of onboarding for the customer and making it easy to invite other member should help avoid churn.