How 1 HN post compelled me to leave Intuit and create a new startup for startups

Re:How 1 HN post compelled me to leave Intuit and create a n... by splicer on Tuesday October 18, 2011 @09:34PM (#3128176)

I just bought the bundle using paypal. Will I receive an email with a download link soon? That part of the process wasn't very clear...

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Re:How 1 HN post compelled me to leave Intuit and create a n... by swanson on Tuesday October 18, 2011 @10:24PM (#3128309)

You should get an email with a link - it took a couple minutes for me to get mine. Then my link didn't work but Joanna was very helpful over email - if you are having trouble just drop her a line.

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Re:How 1 HN post compelled me to leave Intuit and create a n... by ktsmith on Tuesday October 18, 2011 @10:06PM (#3128266)

You should get an email with a download link, I got an email with the download link and I have it available in the account area.

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Re:How 1 HN post compelled me to leave Intuit and create a n... by robriggen on Tuesday October 18, 2011 @09:52PM (#3128226)

You have to go back to the site and log in, then click on your account link. The download link can be found there

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Re:How 1 HN post compelled me to leave Intuit and create a n... by splicer on Tuesday October 18, 2011 @09:59PM (#3128242)

Crap! I didn't bother creating an account when I checked-out :(

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Re:How 1 HN post compelled me to leave Intuit and create a n... by splicer on Tuesday October 18, 2011 @10:27PM (#3128322)

I just sent an email to Joanna, and she responded within a few minutes offering to personally email me the ebooks. Now that's what I call customer service!

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Re:How 1 HN post compelled me to leave Intuit and create a n... by zemaj on Tuesday October 18, 2011 @10:08PM (#3128271)

I have the exact same problem. Paid, but no ebook. Sent an email an hour ago but haven't heard back :(

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Re:How 1 HN post compelled me to leave Intuit and create a n... by jrockway on Tuesday October 18, 2011 @10:20PM (#3128298)

Clearly this is an opportunity for a startup helping startups that write books for startups.

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Re:How 1 HN post compelled me to leave Intuit and create a n... by bloggergirl on Tuesday October 18, 2011 @10:23PM (#3128308)

I'm working on the replies to those emails! A few people are having troubles with the Order Confirmation email, which is where the download link is.

You shouldn't have to create an account to get the download link. It should be in the Order Confirmation email (which is separate from the PayPal receipt email).

Working on replying via email right now....

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