You can still learn these skills. In fact, the wide access to knowledge should give you enough to learn these skills without ever having to ask someone else. The larger reality is a lot of these people don't need to learn these skills, so they won't, for various specific reasons.

Same way you can ask a ton of people gen X and higher how to open a Word document, many of them don't know. They don't even know where to get the information besides asking family and friends, because that's their modus operandi. Tons of human support still has a job only because these people can't figure things out without another person helping them.

Every generation currently alive has a large degree of learned helplessness. The areas where they are helpless just vary.