For sure. It's still astonishing to me that if you measure by everybody's behavior, actually shipping something good in a timely fashion is often pretty far down the priority list.

And I feel you on process. I got involved in process because I wanted to quickly solve user problems, and then keep on solving user problems. But so much of the process-industrial complex is not focused on that. E.g., the SAFe® process is the effective opposite of what early Agile pioneers were aiming at. Its major function is to give managers and executives a sense of control almost without regard to how achievable that is or what it costs in terms of productivity and lost opportunity.