The boat has long sailed on that job, (2016~ was when we evaluated Clouds), but we had reached out to our AM & TAM, in fact, the "sales spooge" guy was our TAM for EMEA based out of France. :)

He came back to visit us in Sweden 3 times because we kept asking for a technical contact to explain things for us.

I work for a US company now that's on AWS, the experience is very different from that.