Ask HN: Has anyone been scammed by Samsung?

Posted by osmode on Tuesday April 26, 2022 @02:56PM
from the ask-hn dept.

I placed an order for 870 QVO SATA III 2.5" SSD 8TB (total amount: $816.19). However I received 870 QVO SATA III 2.5" SSD 1TB, an item which I did not order. The item sent by Samsung is only a 1TB SSD ($109.99). In plain English: Samsung charged me for a product advertised as containing 8 terrabytes of storage capacity and costing $816.19, but they sent me a product containing only 1 terabyte of storage capacity and costing $109.99.

They are refusing to issue a refund. What would you do in my shoes?

( 5 comments | 2 points | on HN )

Re:Ask HN: Has anyone been scammed by Samsung? by Kaibeezy on Tuesday April 26, 2022 @02:59PM (#31171649)

Bring in your credit card company.

[ Parent | on HN ]

Re:Ask HN: Has anyone been scammed by Samsung? by davidito on Tuesday April 26, 2022 @03:12PM (#31171822)

What store did you buy from?

[ Parent | on HN ]

Re:Ask HN: Has anyone been scammed by Samsung? by osmode on Tuesday April 26, 2022 @03:26PM (#31172001)

www.samsung.com

[ Parent | on HN ]

Re:Ask HN: Has anyone been scammed by Samsung? by Thetawaves on Tuesday April 26, 2022 @02:58PM (#31171618)

CC charge back?

[ Parent | on HN ]

Re:Ask HN: Has anyone been scammed by Samsung? by Kaibeezy on Tuesday April 26, 2022 @03:00PM (#31171655)

Not a chargeback, that will take forever.

[ Parent | on HN ]