Perhaps you are only looking for that kind of message. I see concern for users expresses by many devs here and hear it from other devs that I talk to. I can tell you that we have extensive discussions about the user experience whenever planning a new feature or change to and existing one. If our customers are not happy, that affects their use of our product, so of course we make this a priority. Besides, we also use it and we want it to work for anyone using it.