That dynamic is exactly why so many people oppose electronic voting, electronic court "guidence" and other similar things.

People are super messy, complicated and the strength of automation coupled with the allure of doing less work is the root cause for an awful lot of unnecessary grief, despite let's say for discussion, the best of intent.

What we can do put process in the mix.

The available solution coupled with time tested, production proven ways and means is about as good as we can get. And that is not very good, but it is livable and people value that a whole lot more than is given credit for.

Bad things are gonna happen no matter what, right?

Humans doing the messy human works are important. It ain't cheap. Never was, and for sure isn't now. But when we do that work, people do get options and overall harm is reduced, but more importantly, consent, acceptance, compliance all go up.