Re:Inside the longest Atlassian outage
by julesallen on Wednesday April 13, 2022 @06:42PM
(#31021222)
No argument on the crappy comms.
If I was in customer success at an enterprise vendor I doubt I'd be let anywhere near the tools to get this back up and running. These guys are generally in the way rather than helping in a situation like this.
Head of engineering or some product rather than customer support? That might be a different outcome.
If I was in customer success at an enterprise vendor I doubt I'd be let anywhere near the tools to get this back up and running. These guys are generally in the way rather than helping in a situation like this.
Head of engineering or some product rather than customer support? That might be a different outcome.