News for hackers. Stuff that matters.
Re:Tell HN: iOS Signal eats your disk space by Strom on Saturday April 09, 2022 @06:26PM (#30972745)
That stale bot is quite the sight. It seems the Signal team has fully adopted the ostrich strategy for dealing with issues.
Re:Tell HN: iOS Signal eats your disk space by xerxes901 on Saturday April 09, 2022 @06:32PM (#30972792)
Nothing infuriates me more than googling for a problem I’m having and finding a relevant issue that’s been closed by a bot as “stale”.

I _get_ that I don’t have any right to free maintenance, but the stale bot paints some veneer of process around a maintainer thinking “issue looks hard, doesn’t affect me, so I don’t care”. I would just so much prefer them to be honest and just say that rather than passive-aggressively send me emails every 30 days warning that my issue is becoming stale or whatever.

Re:Tell HN: iOS Signal eats your disk space by ______-_-______ on Saturday April 09, 2022 @06:48PM (#30972912)
I thought stalebot was supposed to back down if people were commenting. But this time it added a "wontfix" tag right away, ignored the humans and closed the issue anyway. The scourge is getting worse.
Re:Tell HN: iOS Signal eats your disk space by Avamander on Saturday April 09, 2022 @07:58PM (#30973297)
It's not even about expecting free development and fixes, it's about mutual respect.

I respect that a developer doesn't have to fix an issue I report, but it's only fair that the time I spent on gathering information and reporting the issue is respected. It should be triaged, valid reports should be marked as such and if it's never gonna be dealt with then it should be closed.

Not some kind of software development equivalent of stringing someone along as a side b***ch.

Re:Tell HN: iOS Signal eats your disk space by samhw on Saturday April 09, 2022 @09:21PM (#30973664)
> stringing someone along as a side b***ch

Side blotch? Side bleach?

Re:Tell HN: iOS Signal eats your disk space by userbinator on Saturday April 09, 2022 @07:15PM (#30973056)
I'd prefer they just leave them alone and open.

This sort of "ADHD-driven development" that heavily biases towards novelty and ease over quality and stability is a real problem with a lot of software today.

Re:Tell HN: iOS Signal eats your disk space by proactivesvcs on Saturday April 09, 2022 @06:51PM (#30972925)
Of the issues I've replied to, closed by the stale bot, they've been reopened.
Re:Tell HN: iOS Signal eats your disk space by naoqj on Saturday April 09, 2022 @06:55PM (#30972941)
And still you shouldn't have had to reply to those issues to keep them open.
Re:Tell HN: iOS Signal eats your disk space by proactivesvcs on Saturday April 09, 2022 @06:58PM (#30972962)
A small team with nearly 1000 open tickets needs a way to manage those issues which are genuinely stale.
Re:Tell HN: iOS Signal eats your disk space by Avamander on Saturday April 09, 2022 @07:43PM (#30973207)
It's called triaging your tickets, not letting a bot roam free hoping to catch someone that didn't press a button at the right time.

It's disrespectful to the reporters' time and effort to keep pestering them with an inane bot. It doesn't fix the issues reported. It just makes the bot owner feel good that they have fewer tickets open.

Re:Tell HN: iOS Signal eats your disk space by proactivesvcs on Saturday April 09, 2022 @08:17PM (#30973373)
I agree on most of your points but triaging requires resources - setting up a bot to quickly close stale issues is a poor stopgap but it seems they felt they had to do something.
Re:Tell HN: iOS Signal eats your disk space by jonas21 on Saturday April 09, 2022 @07:02PM (#30972985)
Why not? It seems like a reasonable way to prioritize fixing issues that people actually care about.