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A comment on Auto dealer Napleton fined $10M for illegal fees and discrimination.

Re:Auto dealer Napleton fined $10M for illegal fees and disc... by ourmandave on Saturday April 02, 2022 @01:53PM (#30890172)
What's sad is their Better Business Bureau rating is A+.

The customer review rating however is 1.22 out of 5.

https://www.bbb.org/us/il/oakbrook-terrace/profile/new-car-d...

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Re:Auto dealer Napleton fined $10M for illegal fees and disc... by function_seven on Saturday April 02, 2022 @02:17PM (#30890377)
Serious question: Was the BBB always a joke? I remember 30 years ago it was generally regarded as a trusted and neutral entity. Much like Consumer Reports still is. (Yeah, people have their quibbles with CR’s methodologies and verdicts, but I don't see anyone question their integrity)

But now I wonder if we (or just I?) were all just too unsophisticated to see that BBB had been captured by the businesses they purport to review.

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Re:Auto dealer Napleton fined $10M for illegal fees and disc... by kevin_thibedeau on Saturday April 02, 2022 @02:46PM (#30890641)
They've always been the OG Yelp protection racket.
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Re:Auto dealer Napleton fined $10M for illegal fees and disc... by lordofgibbons on Saturday April 02, 2022 @02:15PM (#30890358)
The BBB is a for profit company who's customers are businesses not consumers so I'm not surprised by this rating.
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