Re:Unbundling Airbnb
by lenova on Friday April 01, 2022 @09:05AM
(#30877704)
> Hosts can remove bad reviews.
That part isn't true. Airbnb doesn't allow hosts to remove negative reviews.
I used to Airbnb my place, which was well reviewed. I had one negative review from a problematic guest that I felt was unfair, and when I contacted Airbnb to have it reviewed, they were very explicit about not removing reviews regardless of the situation.
Re:Unbundling Airbnb
by Rels on Friday April 01, 2022 @09:38AM
(#30877932)
As a counterexample, I've had the only bad review I've ever left removed after a couple of days. I don't know how frequent it is, but it made me lose a lot of trust towards Airbnb.
That part isn't true. Airbnb doesn't allow hosts to remove negative reviews.
I used to Airbnb my place, which was well reviewed. I had one negative review from a problematic guest that I felt was unfair, and when I contacted Airbnb to have it reviewed, they were very explicit about not removing reviews regardless of the situation.