Do you know if the original order was from Reolink? If I had to guess, that may have been a questionable reseller, I've seen several cases in which it looks like you're ordering from SomeCorp as fulfilled by Amazon but once you get into the actual order process it shows up as some other seller that was in the "Buying Options" list.

Definitely sketchy behavior on Amazon's part, never dealt with the selling side there so no idea if this is sellers gaming Amazon or just awful market platform in general.