I dropped Ubiquiti after their wifi APs started uploading telemetry. UI’s subsequent reaction to the secret telemetry (it was not announced or in any changelog before an user got curious about their Ubiquiti AP’s extra data packets headed to the internet) was to gaslight users and add an opt-out. The attempt was successful - people rarely bring it up and some will defend the actions of Ubiquiti.
I get it. Telemetry helps with diagnosing issues. But UI’s reaction to being unmasked made me realize they could never, ever be trusted for network infrastructure.
Re:Ubiquiti vs. Krebs
by LeifCarrotson on Thursday March 31, 2022 @10:51AM
(#30867853)
Taking the next step on the quality nosedive -> cloud integration -> data breach was no great surprise, and Krebs didn't help them in that, sure.
But the nail in the coffin was their reaction to the whole thing with lawsuits and denials.
Re:Ubiquiti vs. Krebs
by lotsofpulp on Thursday March 31, 2022 @10:15AM
(#30867445)
I also remember Ubiquiti quality declining before this Krebs business, and finding out that Ubiquiti had offshored much of the business in recent years.
Re:Ubiquiti vs. Krebs
by TheRealDunkirk on Thursday March 31, 2022 @10:28AM
(#30867593)
OMG. I just realized that the next logical step in that process is:
- Got acquired by Cisco.
Heaven help us.
Re:Ubiquiti vs. Krebs
by GekkePrutser on Thursday March 31, 2022 @11:03AM
(#30867975)
I don't think Cisco will do this. They already have a budget product line. Which is said to be pretty mediocre but if course it has to be not to cannibalise their enterprise offering.
Re:Ubiquiti vs. Krebs
by TheRealDunkirk on Thursday March 31, 2022 @03:53PM
(#30871556)
Linksys is strictly unknowledgeable home-use kit, whereas Ubiquiti could be called "prosumer," and Cisco doesn't have anything in the price range. When I built out a new, 1500-seat church, Ubiquity offered better-spec'd wifi AP's for less than half the price of comparable gear from Cisco. Would I do it again, knowing what a hassle their administration software is, and how often it breaks? I don't know.
Re:Ubiquiti vs. Krebs
by GekkePrutser on Thursday March 31, 2022 @04:45PM
(#30872006)
I don't mean Linksys. More like the 140AC: https://www.cisco.com/c/en/us/support/wireless/business-140a...
The price here is almost the same as the Lite series of Unifi. They also have a Meraki go line but that seems to be yet another one (from an acquisition). But this is also in the same price range.
Re:Ubiquiti vs. Krebs
by TheRealDunkirk on Friday April 01, 2022 @08:38AM
(#30877545)
I didn't know about this, but to be fair, they just released this product last year. Thanks for the heads up.
Re:Ubiquiti vs. Krebs
by ghostpepper on Thursday March 31, 2022 @11:01AM
(#30867955)
You forgot to mention
- Ads in the management interface
Re:Ubiquiti vs. Krebs
by Someone1234 on Thursday March 31, 2022 @11:09AM
(#30868077)
And ads that you couldn't even turn off until a massive outcry.
Re:Ubiquiti vs. Krebs
by joenathanone on Thursday March 31, 2022 @07:52PM
(#30873610)
I paid 2.5K for a Unifi USG-XG Gateway they very quickly discontinued I don't think it was out a year before they discontinued it.
It arguably started when they:
- Shipped tons of jobs overseas, and firmware quality took a noise-dive.
- Stopped letting people run the NVR on their own hardware (with short-notice).
- Required cloud login and an app for setup (something that, for years, NOT having was a claimed Unifi advantage).
- Constantly introducing and retiring half-baked ideas/products/lines.
The whole company has lost focus and certainly lost quality. The recent security kerfuffle certainly didn't help, but mostly it reminded people that their previously "local only" stuff was now Cloud Connected™ by force, and that UB lost the keys that users didn't want to exist to begin with.