I came here to say this too. A lot of the anti-fraud stuff is a closely guarded secret that changes all the time. I don’t even think that legal would let us disclose it even if we wanted to!

That isn’t to say there shouldn’t be some kind of way to escalate an appeal to a real human.

Of course keeping the fraudsters from DDOSing the crap out the appeals process will be a challenge! Because I could see them doing that…