1. So the families suing Alex Jones, they are in the wrong? Suing a journalists for lying is quite common and normal practice. Thinking poorly of someone for seeking the protection of the court is not a good thing. Just because you like this journalist doesn't change the fact the company is entitled to the protection of the courts if someone legally wrongs them.

2. To be fair, this is the big one. Who does replacing all the hardware ALREADY BOUGHT hurt other than the customer who bought the hardware? You're generally not getting a refund because you no longer like the company. The company has your money. It's not like their products are things you buy on a monthly basis. You aren't hurting the company.