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Re:FTC sues Intuit for its deceptive TurboTax “free” filing ... by dominostars on Tuesday March 29, 2022 @10:26PM (#30850886)
It's called a "first time abatement": https://www.irs.gov/businesses/small-businesses-self-employe...

General penalty relief: https://www.irs.gov/payments/penalty-relief

I just went through this for an honest mistake as well, though I didn't qualify for a first time abatement. It took months to get a response as well.

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