Their transition into the paid/enterprise space is very interesting. I'm very excited for them to find a non-advertising revenue stream, as it could help Google to stop being evil. They're still a very amazing company.

However, their approach providing free services is a bit subpar. I've ran into so many table-stake bugs that simply don't exist in MSFT offerings (e.g. copy/paste between Google office applications often breaks formatting).

Thanks to our mid-size enterprise contract, I can get someone to tell me that not enough people are complaining about it for them to fix it. Meanwhile, from asking my teams at work, everyone struggles with lack of polish across their applications.