Re:Getting my personal data from Amazon was weeks of confusi...
by MaxGanzII on Sunday March 27, 2022 @12:43PM
(#30821667)
> it’s just bad UX
"Bad" I would say means you can still achieve your task.
I was presented with over sixty download links, and not being an idiot or someone to be taken for a ride, I refused to go along with it, and that means the UI is not bad but failed.
What's more, it OBVIOUSLY failed.
There's no way a single person at Amazon could have genuinely sat there and thought, "yes, this, THIS is it, THIS is the right way to make this page", not, that is, if their goal was the user actually getting hold of their data.
"Bad" I would say means you can still achieve your task.
I was presented with over sixty download links, and not being an idiot or someone to be taken for a ride, I refused to go along with it, and that means the UI is not bad but failed.
What's more, it OBVIOUSLY failed.
There's no way a single person at Amazon could have genuinely sat there and thought, "yes, this, THIS is it, THIS is the right way to make this page", not, that is, if their goal was the user actually getting hold of their data.