Mux is awesome. We are using Mux for Instill. Super reliable and by far the most developer friendly option we found. There is ways to do it cheaper for sure, but when evaluating all the time spent setting up and maintaining all the infra required to do that (especially since we want to get as close to zero downtime, working on almost all device types, fast global delivery, wanted to get Instill up and running fast etc.) we decided it was well worth the cost.

Also funnily enough, Vimeo uses Mux (their analytics offering Mux Data, but still pretty crazy).

As amazing as Mux is (seriously, I absolutely love Mux) it's not very accessible to the average content creator because it's API-only.

Doesn't Reddit use Mux? Reddit's video player is atrocious. I'm not sure whether it is the fault of Reddit or Mux though.

(Mux founder here)

Yes, Reddit is a customer, but they use Data (our quality of service analytics tool), not Video (our suite of video streaming APIs). So...it's our fault if they don't have visibility into you having a bad time, but we aren't in a place to actually fix it quite yet :)

I'm very glad to hear that this is the case, as the developer experience for streaming via Mux looks awesome - much less of a headache than building out a transcoding/delivery pipeline with separate transcoding APIs, object storage, and CDNs.

I'll be giving the Mux streaming API a try for my next project.