I have concluded that these are the same kind of people who say that they completely disable javascript in the web browser and are better off for it. A decade and a half ago, they'd tell you that they browsed with Lynx and were able to do everything without issue. It's self-delusional autistic commitment to a bad take.

I'm sure if you pressed on them on the specifics of various things, they'd explain their convoluted process of setting up various bits of hardware, that they only buy peripherals known to be compatible, their herculean efforts in making essential proprietary software work (Zoom, Teams, etc.), how they really don't need Microsoft Office (hope you never have to exchange documents with them), that they don't care for the fingerprint reader anyway, that they disabled sleep mode, etc.