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A comment on Update Firmware of Samsung SSDs in Linux. Parent comment

Re:Update Firmware of Samsung SSDs in Linux by alias_neo on Wednesday March 16, 2022 @11:50AM (#30700306)
That's unfortunate. Does your company buy a lot of these?

Perhaps they can get in touch with your supplier to pass a complaint about the poor update so they might be able to pass it on to their devs and hopefully fix the issue?

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Re:Update Firmware of Samsung SSDs in Linux by vladvasiliu on Wednesday March 16, 2022 @01:08PM (#30701395)
We only buy HP PCs, but we don't have a relationship with them (we go through a middleman). And also, this particular model is not common for us, I chose it for the Zen 3 CPU and upgradability. The usual PCs are the basic Intel i5 du jour, so I can't compare notes with other people. I'm also pretty much the only one doing firmware upgrades with any regularity.
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Re:Update Firmware of Samsung SSDs in Linux by alias_neo on Thursday March 17, 2022 @07:05AM (#30709753)
The middleman would be your supplier in this case. It's possible they have enough of a relationship with HP to escalate the issue with them.

I would try have your org reach out to the middleman and see what they can do, suppliers, resellers and partners etc can be quite helpful in encouraging manufacturers to pay attention.

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